Many people’s eyes have been opened to the potential of artificial intelligence for businesses as a result of the recent release of ChatGPT, the massive chatbot from OpenAI. The Mint Mobile company and actor Ryan Reynolds debuted an advertisement created by ChatGPT. BuzzFeed has made plans to use ChatGPT to create quizzes and content.
Despite being new, the generative tool has many potential commercial applications, including SEO and e-commerce conversions. Aspects of customer service can be automated.
Here is a list of websites where you can build a chatbot for your company. While some only require basic coding, others feature drag-and-drop builds. Many offer free plans and savings.
Using Chatbots in Business
Ada is a platform for automated customer support powered by AI. Its chatbot solution aids enterprise firms in providing tailored experiences via SMS, social media, and websites. Brands can establish scalable retail engagements by gaining access to all data sources and client-facing channels using Ada’s no-code connections. According to Forbes, Ada has teamed with OpenAI to leverage GPT-3.5, the sophisticated language model powering ChatGPT, to enhance Ada’s comprehension of user intent and empower the bot to create and refine responses independently.
A conversational AI platform for customer service is IBM Watson Assistant. Watson Assistant uses simulated dialogues to interpret inquiries, identify or seek out the best solutions, and carry out the user’s intended action. It is based on machine learning and natural language processing models. In order to understand clients in context and transfer them to a human agent if needed, Watson also uses intent categorization and entity recognition. Based on the sentences provided as training data, deep learning models automatically adapt to the host business. Cost: The Lite plan is free. Prices for premium plans begin at $140 a month.
Artificial Intelligence Markup Language chatbot development and deployment are both supported by the web service Pandorabots. You can write AIML scripts in any language. Possess the code, download it, and use it on voice or messaging channels. You can quickly add text-to-speech and speech-to-text. Customize real-time animation integrations with open-source chat libraries. 325,000 chatbots have been created on Pandorabots, which has 275,000 registered developers. It provides both a DIY version and comprehensive turnkey development services. Basic services are free. The monthly minimum for plans is $19.
A conversational marketing tool for lead generation and customer care is called Drift. From any page on your website, Drift’s AI-powered chatbots engage, qualify, and convert customers. Route messages, chats, and greetings according to distinct audience segments. Deflect low-level problems so that you may concentrate on high-priority activities and empower clients to find solutions. Set up appointments with customers for sales. Monitor and evaluate important company indicators. For businesses with fewer than 50 workers and less than $15 million in capital, Drift’s startup programme offers discounted rates. Please get in touch regarding pricing.
As part of its Sales Hub product, HubSpot provides a chatbot creator. Create messenger bots quickly that qualify leads, schedule meetings, respond to frequently asked support questions, and more. Based on the objective of your bot, select a template, then create and customise without coding. Create support tickets, add users to lists and workflows, and more by configuring the bot to transfer the discussion to a real agent once it is appropriate. No charge. Prices for plans begin at $45 monthly.
Digital virtual assistants are offered by Kore.ai and are built on its conversational Experience Optimization Platform. AI-powered virtual assistants may be designed, built, tested, and deployed using the safe, scalable no-code platform. A simple and controllable Process Assistant Builder is provided by the platform. Create and implement business procedures as soon as possible to automate processes and trigger them verbally. Obtain knowledge and advice to improve the procedure. Price: Up to 5,000 requests may be made monthly under the free plan. Premium plans start at $0.01 for each request made by a user.
A platform for building bots for websites, Facebook, and Instagram is called Chatfuel. Create rules for dialogue without using any code. Use pre-made responses for frequent queries in comments and direct messages by starting with templates. In order to automate frequent conversations, obtain analytics for questions. Automatically respond to FAQs, suggest items, and gather customer feedback. On autopilot, generate leads from comments and advertisements, qualify them, offer promo codes, and more. Up to 50 talks are free. Prices for plans begin at $14.99 a month.
Without knowing how to code, you can create and use chatbots with Landbot. Using a visual chatbot builder and templates, create complex conversational experiences for web and mobile. With ready-to-use templates for product assistance, checkout, customer surveys, lead generation, customer care (bot-only and bot-to-human), and more, you can quickly create chatbots for the web and WhatsApp. Utilize native integrations to link Landbot to well-known applications. Up to 100 talks per month are free. The monthly minimum for plans is $39.
A conversational user interface can be designed and integrated into your mobile app, web application, device, bot, voice response system, and more using the Dialogflow platform from Google Cloud. Dialogflow is capable of analysing a variety of consumer inputs, including text and audio inputs (from a phone or voice recording). It can reply via text or artificial speech. Dialogflow offers two services for virtual agents. Each has its own user interface, API, client libraries, documentation, and agent type. For prices, see the website.
A platform for business chatbot automation is called Botsify. Add a chatbot to your website, Facebook, WhatsApp, or Instagram. Make a form, make it your own, and generate leads. Use conversational forms to qualify leads, engage website users, and gather more data. Translate instantly into 100 different native tongues. Start a live chatbot that is automated and allow a human to take control at any time.
For your product, app, or website, Intercom provides an all-in-one customer communications platform called Messenger. Create unique bots to perform specific activities such as gathering consumer information, prioritising and rerouting chats, engaging only the leads you want, etc. With Messenger-first ticketing, you can record all client requests. Create timely announcements that are shared straight in Messenger. Make sure to match the style and feel of your brand. Price: Advanced Intercom capabilities are available to qualified startups for $65 per month. Starting at $9 per month, WhatsApp is available.
An open-source chatbot platform with natural language processing called Wit.ai from Facebook can be used to create interactive text or talk apps. Create chatbots with multimodal interactivity that are simple to use and that people can use on their favourite messaging platform. The Wit.ai API has the ability to parse messages into structured, usable data, forecasting the further actions the bot should take. No charge.
Aivo provides a customer service and sales AI-powered suite. Create conversational journeys that are seamless, incorporating live agent transfers within the same chat window and automatic discussions. Design customer journeys with the Studio tool, then connect them into your tech stack. Create bots for account creation, tracking delivery status, lead generating, product returns, and other purposes. Aivo’s conversational AI is capable of understanding how your consumers express themselves through text, emojis, and other means.
