Disclosing the top 10 Voice bot platforms in trend to give a boost to your business in 2023
Voice bots are machine learning programs that run automated tasks over the internet via artificial intelligence (AI). In an age where large corporations have already taken advantage of technology, it is time for businesses to leverage their power too. Voice bot platforms allow enterprises to create conversational AI voice bots that adopt natural language processing (NLP) and natural language generation (NLG) to listen and respond to human voices. Voice bots are capable to handle all of the customers’ needs and can do it 24 hours a day, 365 days a year, with almost no downtime.
The article presents the best Voice Bot platforms currently available using the table below.
1. Cocohub
Cocohub provides a way to create conversational voice bots for video platforms like Zoom, Google Meet, and Facetime. Easily, in minutes it can be created, without any knowledge of coding. All one need to do is set down the conversation. You can create voice bots that interact using natural language. No buttons, IVRs, or other restrictive options are needed. One can create own brand ambassador, personal assistant, or team member, and also can personalize and customize the avatar and meet our users where they are. Cocohub offers multiple one-click integrations into websites, social and messaging apps, and online meeting tools.
2. RedRoute
RedRoute is a voice bot that acts as one of your call center agents to answer and resolve customer requests. It integrates with your phone system and customer management system to make the customer updates and answer their query. If RedRoute is unable to assist, the call is seamlessly escalated to the call center agents. This current solution works outstanding for transportation and eCommerce companies. However, RedRoute is expanding its feature set all the time.
3. Mindsay
Mindsay provides a simple and efficient customer interaction by using conversational automation. They succour customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, they help companies to build their customer service automation strategy, allowing for maximum automation of customer interactions and the lowest total cost of ownership.
4. Vozy
Vozy upgraded the manner companies used to interact with customers by presenting AI bots
and conversational artificial intelligence to boost customer-centric enterprises with automation that works. With personalized solutions drafted to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America.
5. Cognigy
Cognigy has been proven as a global leader in conversational AI automation for contact centers. Its low-code platform, Cognigy.AI, allows enterprises to automate customer and employee communications using intelligent AI bots and chatbots. Cognigy.AI creates superior user experiences with precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems and favors companies in reducing support costs and improving scalability.
6. Hatcher
Hatcher is an AI start-up providing eCommerce stores to operate their sales by bettering customer engagement and experience. we can build a chat and voice bot for our online store and let customers conveniently browse the products and buy them straight from a personal assistant 24×7.
7. SentiOne
With SentiOne, we can boost our customer service from social listening tools to AI conversational voice bots. We can stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and can enhance our customer service with multichannel AI automation. Also, we can monitor online discussions that matter to the brand.
8. Rep
Rep by Voicefront created the first branded artificial intelligent sales representatives for e-commerce. Voicefront is working on a deep learning predictive algorithm to detect visitors that require help in real-time and offer them personalized and hyper-contextual artificial intelligent shopping assistance.
9. Wluper
Wluper is an advanced voice-based conversational AI platform that allows the workforce to leverage advanced natural language capabilities to invent meaningful experiences. With a layer of unique language understanding skills, we can create and calibrate the workforce experience within our industry or sector, reinforce our position and empower our staff with an innovative solution that scales.
10. Slang Labs
The Slang In-App AI bots Assistant is a multilingual overlay on top of the existing app, that enables the users to talk to it in multiple languages and for the app to talk back to them in the same language.
Source: analyticsinsight.net
