The future of humanity is being shaped by artificial intelligence in almost every sector. The CEO of IBM, Arvind Krishna, believes that “clerical white-collar employment” may soon be replaced by the quick-paced new technology.
Krishna described the growth of language-based AI ChatGPT as a “amazing” market moment in an interview with the Financial Times, but she also mentioned other vocations that may soon be in jeopardy owing to technology.
Customer service, human resources, financial, and medical jobs, among others, might all see automation, according to Krishna.
He asserted that AI can address the world’s labour shortage issue. “In the actual world, there is a labour shortage due to a demographic problem that the globe is currently experiencing. Currently, the United States has the lowest unemployment rate in 60 years at 3.4%. The good news this time is that perhaps we can find instruments that can replace part of the labour “Krishna spoke with the Financial Times.
Moreover, “regulatory work” is being replaced by AI in the healthcare and banking sectors. In 2021, IBM teamed up with McDonald’s to assist the fast food business in automating its drive-through lanes.
Deep Blue, a chess-playing supercomputer that defeated Garry Kasparov in 1997, and Watson, a computer that won “Jeopardy! “in 2010.
Krishna further added that “things like drug discovery or in trying to wrap up chemistry” are something that artificial intelligence is capable of managing.
Moreover, technology may handle “90%” of the data processing required for “promotion, recruiting, and moving employees” although final decisions would still be made by humans.
Arvind Krishna continued, “There are hundreds of these procedures inside every organisation. I do think clerical white collar job is going to be able to be displaced by this.
Krishna added that customer service functions may also be replaced by AI.
Krishna said, “A lot better answer at maybe half the current cost.” “With time, it can drop below half, but it can swiftly drop below half” “.
