Starting his tour to India on a positive note, Satya Nadella pointed out how far the nation has come in adopting AI while also gently nudges the leaders of industry to not miss the AI train.
On February 7, Nadella—who just finished his tenth year as CEO of Microsoft—spoke on next-generation AI solutions to a group of influential businesspeople in Mumbai. He declared that by 2025, 2 million Indians would have acquired AI skills thanks to a skill-building program.
Microsoft will collaborate with the Ministry of Skill Development and Entrepreneurship in India as well as ten state governments to offer basic and advanced AI training to 500,000 students and job seekers in 100 rural vocational education and training centers through the ADVANTA(I)GE INDIA initiative. Furthermore, Microsoft will use 5,000 trainers at higher education institutions in Tier 2 and Tier 3 cities to offer 100,000 young women comprehensive training in AI technical capabilities. Additionally, they plan to improve the AI fluency of 250,000 government officers by training them in generative AI.
It was precisely one year ago that I was in India. Of course, artificial intelligence was around back then as well, but in terms of dissemination rate, AI is present far more presently. To be honest, I haven’t seen anything like this,” Nadella remarked. In addition, he emphasized his involvement in four significant platform shifts that occurred in India: “I have been visiting India as a result of all four major platform shifts that I have participated in as a member of Microsoft, starting with PCs and client servers, moving on to the web and internet, and finally, of course, mobile and cloud.” However, I am seeing this for the first time: there is no barrier and no divide between what is occurring in India and the rest of the globe.
In his speech, Nadella emphasized how Microsoft Copilot and the company’s other AI technologies are assisting individuals and businesses in achieving quantifiable increases in productivity by enabling them to finish tasks more quickly. Microsoft Copilot is a chatbot that was introduced in 2023 and is built on large language models (LLMs). Numerous Indian companies, including Axis Bank, Infosys, HCL Tech, and LTIMindtree, use GitHub Copilot and Copilot for Microsoft 365. One of the first companies in India to use GitHub Copilot is the IT consultancy business Infosys. It is used by around 7,000 developers within the company.
In addition, Nadella—who just earned an honorary doctorate from Georgia Tech—discussed how Indian organizations are experiencing an average return on investment of $3.86 for each dollar invested in artificial intelligence initiatives. With the Azure OpenAI Service, over 150 organizations are already experimenting in fields like fast-moving consumer products, e-commerce, aviation, and agriculture.
ITC Limited, for example, created the chatbot Krishi Mitra specifically for farmers. For farmers with minimal reading abilities, the app utilizes Microsoft’s speech-to-text technology to comprehend and reply to their questions in both voice and vernacular. Krishi Mitra has received specialized training for farming conditions in India. Since its inception in March 2023, another firm, Air India, has implemented a generative AI virtual agent that handles over 6,000 client requests daily in four languages and has responded to over half a million customer inquiries.
Microsoft has made investments in OpenAI, the business that created ChatGPT. Its entire line of goods and services now includes AI. Using OpenAI’s GPT-4 technology, Microsoft unveiled AI integrations for all Office 365 apps and services last year. Additionally, ChatGPT has been integrated by the company into the Bing search engine.
Bengaluru is expected to be Nadella’s next destination, when he will likely meet Indian AI firms like Sarvam and Krutrim.
Microsoft has commenced 2024 with a flourishing market worth of over $3 trillion, surpassing Apple as the most valuable publicly traded firm.