What if a few minutes of interaction with a chatbot could effectively address vaccine concerns?In the article published in Experimental Psychology Journal, CNRS, INSERM, and ENS-PSL researchers have shown that such an interface can actually rock vaccine repellents.
Vaccine hesitation is one of the major challenges in containing the COVID-19 pandemic.Previous research has revealed that MediaIt is not a very effective way to persuade those who hesitate through short messages broadcast on television or radio. In contrast, it is more compelling to discuss your particular concerns with a professional you trust, but it is impractical to talk face-to-face with all individuals who dislike vaccines.
To overcome this problem, a team of cognitive scientists from Institut Jean-Nicod (CNRS / ENS-PSL) and Laboratoire de Neurosciences Cognitives et Computationnelles (INSERM / ENS-PSL) Chatbot It provides users with answers to 51 common questions about the COVID-19 vaccine. Chatbots have the advantage of providing fast, personalized Q and A sessions while reaching a large number of people.
The team tested chatbots with 338 individuals and their reaction Control group Of the 305 participants who read only a short paragraph providing information about the COVID-19 vaccine. After a few minutes of interaction with chatbots, the number of participants who had a positive view of vaccination increased by 37%. After using chatbots, people became more open to vaccination. Vaccine refusal declarations have decreased by 20 percent. This change in attitude was negligible in the control group.
It remains to be seen whether the effects of chatbot interactions persist, and whether they are the same across age groups, and whether they are the same among those most resistant to vaccination. Hmm. Nonetheless, this study shows that chatbots can indirectly reach a very large audience. Half of the experimental group later tried to convince others to vaccinate, and three-quarters said they used the information provided by the chatbots to vaccinate.
These findings suggest that chatbots, which are regularly updated to reflect the latest vaccine science, may be an effective tool to help reduce. vaccination hesitation.
Source: floridanewstimes.com
