The world in which we live is controlled by technology. On our smartphones, we almost live, eat, and breathe applications. Ordering lunch, doing your shopping, or even reserving a cab used to be such a hassle; however, the change from a “physical” to a “digital” experience is quite simple. Only with the rising use of cutting-edge technology like artificial intelligence (AI) or machine learning has this become a reality (ML). Who would have believed that AI could conceivably produce a book? That’s what’s equally fascinating about how their use cases are also developing. Sounds absurd, doesn’t it? However, it is now. Introducing Bridging the AI Gap, a book written entirely by AI algorithms developed by the Indian startup Fluid AI.
What therefore inspired this creation? Were there any difficulties the startup faced? The most crucial question is: What does Fluid AI actually perform, and what makes it unique? Abhinav Aggarwal, co-founder of Fluid AI, was interviewed by Jibu Elias.
The development of Fluid AI
Aggarwal reflected on their unique journey, reflecting how it had been very distinct from others due to their single aim. Fluid AI essentially assists big businesses in getting a return on their conversational AI investments, which can range from 10x to 50x. The TechCrunch Disrupt Hackathon victory in 2012 was where Abhinav and his brother Raghav, both business grads, first became aware of their coding prowess. Even though they eventually enrolled in management courses, they quickly left and focused on creating something in this field. Their choice set the company on an exciting course; now, Fluid AI has an amazing client roster that includes MasterCard and Bank of America. They were also responsible for developing Warren Buffett’s AI chatbot.
“Being the first business in the world to pass the Turing test has always been our goal. Turing was the father of artificial intelligence, as most people are aware. What we are attempting to achieve is the following: “Let’s say you are texting with someone, and if you feel as though you are speaking with a human (even if it’s a machine), then that machine has passed the Turing test,” he said, adding that the day this occurs will forever alter the way we interact with technology.
Fluid AI now offers chatbot solutions that may be used across a wide range of channels. Without having to hire new employees, they assist huge corporations in increasing revenues or decreasing expenditures. Here, they take advantage of the speed and effectiveness of automated client dialogues.
“We also offer a significant portion of our language deck, which is also used in our book. We have been working hard to create some incredible algorithms that can handle large amounts of unstructured data. Thus, that’s another significant sector, according to Aggarwal, who, along with his brother, was highlighted in Forbes magazine.
How the AI-written book was created
Aggarwal noted during the conversation that most people have high hopes for AI because they have heard so much about its prowess. Additionally, their knowledge of AI is linked to renowned companies like Google or Amazon. But the truth is that managing and understanding this technology is quite difficult.
“I believe that a large number of people would contact us, and we believed that Fluid AI would be far more successful than other options. Many CTOs and IT leaders have questioned us about how we are successfully implementing AI and generating value from it. This gave us the impetus to decide to return to the community and teach what we had learnt over the years. We then reasoned that AI itself would be the best person to ask,” he stated.
This is where the inspiration for the book originated from. Most people still find it hard to believe that an AI programme wrote the book, and some find it hard to believe that it has become a bestseller and is competing with genuine authors. Aggarwal is taking it all in and is feeling the thrill about what’s coming next.
Even while the voyage may be thrilling, there are certain worries. It was a metaphor that applied to Fluid AI. In the past, the founders anticipated that some content will be created by AI; however, given the rate of innovation in the industry, they now anticipate that by 2023, 75–80% of the content we read and consume will be authored by AI. But where will the human element be if AI handles the majority of the work?
We think that a lot of content will be written by AI but influenced and motivated by human ideas. AI can mimic your writing style if you provide it with a set of queries or ideas. It is especially beneficial for individuals who possess creativity but lack the capacity to express it. It puts them on an equal footing with the others,” he continued, revealing that when putting the book together, they asked the AI algorithm to identify the main topics it wanted to include.
dealing with patents and copyright
Many people are concerned that AI is imitating their artistic style since it has been programmed in a particular way. On the other side, some people are working to make AI into an innovator. The book was copyrighted by Aggarwal as well, and while some offices accepted it, others declined to declare AI the copyright holder.
But I believe that you will still play a crucial role as journalists and creators. When the camera was first created, many people thought there would be no place for artists. But then two things happened: first, there emerged a conventional form of human-made art. The other needed cameras to function. I think AI writing will develop into an art form in a similar way. To build something spectacular will feel more like a task.
That new creative form will be machine collaboration, he said.
Future Prognosis
Aggarwal thinks that as generative and conversational AI are developing quickly, interfaces will undoubtedly alter. “The way you interact with your phone and computer, as well as the idea of UI displays and buttons, will all be radically different. When Nokias and Blackberries were the standard, there was a complete revolution, but the iPhone arrived and revolutionised mobile phones. Imagine if a non-technical person could just instruct their phone to do things and it would happen. That would be a new revolution. That’s what the future will look like, he said.
